Terms of Service - Live Social

Effective Date: January 29, 2025
Last Updated: January 29, 2025

Agreement to Terms

Welcome to Live Social! These Terms of Service ("Terms") govern your use of the Live Social mobile application and website (collectively, the "Service") operated by Live Social ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

Acceptance of Terms

By creating an account, accessing, or using Live Social, you:

  • Confirm you are at least 18 years old
  • Agree to comply with these Terms and all applicable laws
  • Consent to our Privacy Policy
  • Acknowledge you have read and understood these Terms

Description of Service

Live Social is a social networking platform that enables users to:

  • Create and Discover Events: Post "Dreams" (flexible event ideas), schedule future events, coordinate spontaneous meetups, and participate in live experiences
  • Connect Authentically: Build friend networks, create custom friend groups, and maintain connection stories
  • Share Services: Offer skills and services within friend networks with privacy controls
  • Communicate: Send messages, share content, and coordinate activities in real-time
  • Collaborate: Plan events together using our "Dream First, Plan Together" approach

Age Requirement and Eligibility

Age Verification

  • Minimum Age: You must be at least 18 years old to use Live Social
  • Age Verification: You confirm your age during registration
  • Account Termination: Accounts of users under 18 will be terminated immediately
  • Parental Consent: No exceptions for parental consent - this is an 18+ platform

Additional Eligibility Requirements

  • Legal Capacity: You have the legal authority to enter into these Terms
  • Geographic Restrictions: Service may not be available in all jurisdictions
  • Account Ownership: One account per person; no shared or business accounts
  • Accuracy: Information provided during registration must be accurate and truthful

User Accounts and Registration

Account Creation

  • Required Information: Valid email address, username, password, first name, last name, and date of birth
  • Optional Information: Profile photo, bio, interests, and location
  • Verification: We may require email verification before full account access
  • Username Policy: Usernames must not be offensive, misleading, or impersonate others

Account Security

  • You are responsible for maintaining password confidentiality
  • Notify us immediately of any unauthorized account access
  • We recommend enabling additional security features (biometric authentication, two-factor authentication if available)
  • Do not share your account credentials with others

Account Termination

You may terminate your account at any time by:

  • In-App Settings: Use the account deletion feature
  • Email Request: Contact livesocial.ls@gmail.com
  • Data Deletion: Your data will be deleted according to our Privacy Policy

User Content and Conduct

Content You Share

By sharing content on Live Social, you:

  • Grant License: Give us permission to use, display, and distribute your content
  • Retain Ownership: You retain ownership rights to your original content
  • Content Standards: Agree your content meets our community guidelines
  • Content Responsibility: Are solely responsible for content accuracy and legality

Acceptable Use

You agree to use Live Social only for lawful purposes. You will NOT:

  • Post illegal, harmful, or violating content
  • Harass, bully, intimidate, or threaten other users
  • Post discriminatory content based on race, religion, gender, sexuality, etc.
  • Share sexually explicit or adult content (18+ platform doesn't permit adult content)
  • Promote violence, self-harm, or dangerous activities
  • Send unsolicited messages, advertisements, or spam
  • Spread misinformation or impersonate others
  • Share content that violates intellectual property rights
  • Create fake accounts or manipulate platform features
  • Share others' private information without consent
  • Attempt to disrupt or interfere with the Service
  • Use bots, scrapers, or automated systems without permission

Event-Specific Guidelines

  • Accurate Information: Provide truthful event details and descriptions
  • Safety First: Do not organize dangerous or illegal activities
  • Respect Capacity: Honor stated event capacity limits
  • Location Accuracy: Provide correct location information for events
  • Cancellation Notice: Give reasonable notice if canceling events
  • Age-Appropriate: All events must be appropriate for 18+ participants only

Services Marketplace Guidelines

  • Truthful Representation: Accurately represent your skills and services
  • Fair Pricing: Set reasonable and transparent pricing
  • Professional Conduct: Maintain professional behavior in service transactions
  • Legal Services: Only offer legal services in your jurisdiction
  • No Exploitation: Do not exploit friend relationships for unfair business advantage

Community Guidelines and Moderation

Community Standards

Live Social is built on authentic connections and positive experiences. We expect:

  • Respect: Treat all users with respect and kindness
  • Authenticity: Be genuine in your interactions and representations
  • Inclusivity: Welcome users from all backgrounds and identities
  • Safety: Prioritize the safety and well-being of the community
  • Collaboration: Embrace the "Dream First, Plan Together" philosophy

Reporting and Enforcement

  • Report Issues: Report violations using in-app reporting tools
  • Investigation Process: We investigate all reports promptly and fairly
  • Enforcement Actions: May include warnings, content removal, or account suspension
  • Appeals Process: You may appeal moderation decisions through support channels

Consequences for Violations

Depending on the severity and frequency of violations:

  • First Offense: Warning and content removal
  • Repeat Offenses: Temporary account suspension
  • Serious Violations: Immediate permanent account termination
  • Legal Violations: Cooperation with law enforcement when required

Payment Terms and Billing

Paid Services

Live Social may offer paid services, including:

  • Premium Features: Enhanced functionality and features
  • Event Ticketing: Paid event creation and ticket sales
  • Service Transactions: Payment processing for services marketplace
  • Advertising: Promoted content and event promotion

Payment Processing

  • Third-Party Processors: Payments processed by Stripe and other secure providers
  • Payment Information: You must provide accurate payment information
  • Authorization: You authorize charges for services you purchase
  • Currency: All prices displayed in US Dollars unless otherwise specified
  • Security: Payment information is processed securely through Stripe and never stored on our servers

Refund Policy

Our refund policy varies by service type:

  • Event Tickets: Refund policies are set by event organizers and may include:
    • Flexible Policy: Full refunds available
    • Moderate Policy: 50% refunds available
    • Strict Policy: No refunds (clearly stated at purchase)
  • Premium Features: Refunds available for unused paid services within 30 days
  • Service Transactions: Refunds handled according to service provider policies
  • Processing Time: Refunds processed within 5-10 business days
  • Disputes: Payment disputes can be submitted through our in-app dispute resolution system

Event Participation and Safety

Event Safety

  • Personal Responsibility: You are responsible for your safety at events
  • Due Diligence: Research events and organizers before participating
  • Trust Your Instincts: Leave situations that feel unsafe
  • Emergency Contacts: Maintain emergency contact information

Event Liability

  • Organizer Responsibility: Event organizers are responsible for their events
  • Platform Role: Live Social is a platform connecting users; we do not organize events
  • No Screening: We do not screen users or verify event organizer credentials
  • Insurance: Consider obtaining appropriate insurance for events you organize

Meeting Strangers

  • Public Places: Meet new connections in public places initially
  • Inform Others: Tell friends or family about your plans
  • Personal Information: Be cautious about sharing personal information
  • Trust Building: Build trust gradually through platform interactions

Intellectual Property Rights

Live Social's Rights

  • Platform Ownership: We own the Live Social platform, including software, design, and trademarks
  • Content License: You grant us a license to use content you share on the platform
  • Reserved Rights: All rights not expressly granted to you are reserved by Live Social

User Rights

  • Content Ownership: You retain ownership of content you create and share
  • License Grant: You grant other users limited rights to interact with your content
  • Respect Others' Rights: Do not infringe on others' intellectual property rights

Copyright Protection

  • DMCA Compliance: We comply with the Digital Millennium Copyright Act
  • Copyright Reports: Report copyright infringement to livesocial.ls@gmail.com
  • Counter-Notifications: Copyright holders may submit counter-notifications
  • Repeat Infringers: Accounts that repeatedly infringe copyrights will be terminated

Disclaimers and Limitations

Service Availability

  • "As Is" Basis: Live Social is provided "as is" without warranties of any kind
  • No Guarantee: We do not guarantee uninterrupted or error-free service
  • Third-Party Services: We are not responsible for third-party service failures
  • User-Generated Content: We are not responsible for user-generated content accuracy

Limitation of Liability

To the maximum extent permitted by law:

  • No Consequential Damages: We are not liable for indirect, incidental, or consequential damages
  • Damages Cap: Our liability is limited to the amount you paid us in the last 12 months
  • User Responsibility: You are responsible for your interactions with other users
  • Third-Party Actions: We are not liable for actions of other users or third parties

Dispute Resolution and Governing Law

Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.

Dispute Resolution Process

For disputes related to payments, services, or transactions:

  1. Informal Resolution: Contact livesocial.ls@gmail.com to resolve disputes informally
  2. In-App Dispute System: Use our in-app dispute resolution system for payment and service disputes
  3. Negotiation Period: 60-day period for informal resolution attempts
  4. Binding Arbitration: Unresolved disputes subject to binding arbitration
  5. Arbitration Rules: American Arbitration Association (AAA) rules apply
  6. Individual Basis: No class action or representative proceedings

Arbitration Details

  • Location: San Francisco, California, USA
  • Language: English
  • Costs: Each party pays their own costs unless otherwise awarded

Termination

Termination by You

You may terminate your account at any time:

  • Account Deletion: Use in-app account deletion features
  • Email Request: Contact livesocial.ls@gmail.com for assistance
  • Effect: Termination stops your access to the Service
  • Data Handling: Your data will be handled according to our Privacy Policy

Termination by Us

We may terminate your account for:

  • Terms Violations: Breach of these Terms of Service
  • Legal Requirements: Compliance with legal orders or requirements
  • Harmful Conduct: Behavior that harms other users or the Service
  • Inactive Accounts: Extended periods of account inactivity

Modifications to Terms and Service

We may modify these Terms at any time by:

  • Notification: Posting updated Terms in the app and via email
  • Effective Date: Changes become effective 30 days after notification
  • Continued Use: Your continued use constitutes acceptance of changes
  • Material Changes: Significant changes will require explicit acceptance

Contact Information

If you have questions about these Terms, please contact us:

  • Legal Inquiries: livesocial.ls@gmail.com
  • Copyright Claims: livesocial.ls@gmail.com
  • Privacy Matters: livesocial.ls@gmail.com
  • General Support: livesocial.ls@gmail.com
  • Website: https://livesocial.live
  • Response Time: Within 24 hours for general inquiries

For the most current version of these Terms of Service, please visit: https://livesocial.vercel.app/terms

These Terms of Service are effective as of the date listed above and replace any prior terms of service. By continuing to use Live Social, you acknowledge that you have read and agree to these Terms of Service.